Version 5 FAQ

I've installed Replay Media Catcher 5 but nothing works
Please try and uninstall all of Replay Media Catcher 5 and the network monitors that you see in your control panel - winpcap and Applian network driver and ...
Fri, 31 Jul, 2015 at 1:31 PM
Nothing happens when I click the Buy Now button or try to register.
Our registration process opens an Internet Explorer window for license verification. It is possible that your antivirus software is preventing Replay Media...
Fri, 31 Jul, 2015 at 1:32 PM
I am getting 2 copies of the youtube video I downloaded.
The "captures two of everything" problem is usually due to one of two things. First, do you have a conversion setting active? A download followed ...
Wed, 29 Aug, 2018 at 10:24 AM
I am receiving: "Your network adapter could not be identified."
During the installation of RMC5, and particularly the installation of WinPcap, you likely deselected the option for WinPcap to launch at startup. From th...
Fri, 31 Jul, 2015 at 1:32 PM
I am receiving: "The Network Monitor is installed but not loading."
This message can sometimes appear after updating to Windows 8.1. Most likely, the update has deleted some necessary files. Uninstall WinPcap using the WInd...
Fri, 31 Jul, 2015 at 1:33 PM
I am receiving: "This application requires access to a supported Network Monitor to detect media streams"
Replay Media Capture 5 users might receive this error message if 1) they did not select the WinPcap or Applian Network Monitor during installation, 2) they ...
Fri, 31 Jul, 2015 at 1:33 PM
WinPCap vs Network monitoring
With version of RMC 5, we recommend using the WinPCap network monitoring software. WinPCap is more robust and has fewer collisions with other software. Addi...
Fri, 31 Jul, 2015 at 1:34 PM
I've entered my registration code and it appears to have been accepted, however Replay Media Catcher keeps reverting to demo mode. What can I do?
Replay Media Catcher needs to occassionaly check with the licensing server to validate the software and prevent piracy. Sometimes security software can bloc...
Fri, 31 Jul, 2015 at 1:35 PM
Audio recordings always come out as WAV files even though I have it configured for MP3?
Audio formats with a sample rate higher than 48000 Hz, or with a bit depth higher than 16-bit, are meant for professional use in studios for example. ...
Fri, 31 Jul, 2015 at 1:35 PM
Nothing is being captured from the internet. What is wrong?
For Replay Media Catcher 5 to begin monitoring for downloads, click the Green START button (the button will then turn red and say STOP). In the task tray, ...
Fri, 31 Jul, 2015 at 1:36 PM